Clear answers on pricing, credits, invoices and billing, so nothing catches you out later.
Can I switch from monthly to annual later?
Yes. You can move from monthly to annual at any time. Your annual plan will start from the next billing cycle.
What happens if I run out of credits?
Once your included monthly credits have been used, new published outputs will draw from any top-up credits on your account. If there are no top-up credits left, publishing will pause until more are added.
Do unused monthly credits roll over?
No. Included monthly credits reset each billing cycle and do not carry over.
Do top-up credits expire?
No. Purchased top-up credits stay on your account and do not expire.
Which payment methods do you accept?
Checkout is handled securely by Stripe. Available payment methods are determined securely at checkout based on your location and purchase.
Does my plan renew automatically?
Yes. Monthly plans renew each month and annual plans renew each year. You can cancel any time before your next renewal from your account, and access continues to the end of the period you have paid for.
Can I get a receipt or invoice?
Yes. Stripe or Link provides the relevant receipt, tax document or invoice for your purchase. Your account points you to the appropriate billing-management page.
Is VAT or sales tax included?
Yes. Displayed prices include applicable taxes. Stripe may present your final charge in your local currency at checkout, and you will see the final amount before payment is confirmed.
How is Eeagli delivered?
Eeagli is a web application; delivery is digital. Access begins once your payment is confirmed and your account is activated.
How do enterprise plans work?
Enterprise plans are arranged separately and can include custom billing terms, procurement support, governance requirements and team rollout support.